FAQs


Shipping & Returns
We ship Pennies anywhere in the United States via UPS. Prices are calculated at checkout based on size and weight. Once your order is fulfilled, you will receive an email with tracking information. 
 
Because our product is perishable, we do not accept returns. However, if you are not 100% satisfied with your purchase, please email piedmontpennies@gmail.com, so we can make it right!
 

Make a mistake on your order? 

We're sorry about that! Please email PiedmontPennies@gmail.com with your name and order number and we will work to fix the issue right away.
 
Wholesale?
Yes! Please email PiedmontPennies@gmail.com to receive wholesale pricing information. We have a 6 month shelf life and a minimum order value of $200.
 
Personalization
When ordering, type your note in the "Add a note" section before checkout. For adding sticker toppers for wedding and corporate event orders, please email PiedmontPennies@gmail.com 
 
How long until my order ships? 
We are a small business working around the clock to fulfil your orders as quickly as possible. We will attempt to process your order within 2-5 business days. If you need your order rushed, please email PiedmontPennies@gmail.com before ordering to make sure we can get your Pennies to you in time!