FAQs

Storage & Shelf Life
Pennies are made of 7 ingredients and no added preservatives. They have a 6 month shelf life from packaging, and you can find the Best By date on the bottom of the container. 
Once opened, we recommend consuming within 2 weeks. Store in an airtight bag in a cool, dry location. Toast on 175 degrees Fahrenheit for 8 minutes for optimal crunch.
Delivery Options 
At checkout, use the drop down to select UPS Ground shipping or local delivery in the Charlotte area. You may also choose a designated Penny Pickup Location/Day to avoid shipping costs and grab your Pennies before the holidays.
Shipping & Returns
We ship Pennies anywhere in the US via UPS. Prices are calculated at checkout based on size and weight. Once your order is fulfilled, you will receive an email with tracking information. 
Because our product is perishable, we do not accept returns.
However, if you are not 100% satisfied with your purchase, please email hello@piedmontpennies.com so we can make it right.
 
Mistake with your order? 
We're sorry about that! Please email hello@piedmontpennies.com with your name, order number, and batch number (bottom of container) and we will work to fix the issue right away.
 
Wholesale?
Are you a retailer interested in wholesale? We'd love to hear from you. Fill out our form to get started. We will reach out to you in 2-4 business days!
 
Personalization
When ordering, type your note to your recipient in the box on the product page, then add to cart. For adding sticker toppers for wedding and corporate event orders, please email hello@piedmontpennies.com
 
How long until my order ships? 
We are a small business and work hard to fulfil your orders as quickly as possible. We will attempt to process your order within 2 - 5 business days. If you need your order rushed, please email hello@piedmontpennies.com before ordering to make sure we can get your Pennies to you in time!